Installation and configuration:
If you have your own IT staff or if you use another IT company to support your systems, we will work alongside them to make sure that installation of the program goes smoothly.
You may have existing resident data in another program or database or on a spreadsheet. In many cases this data can be migrated into CareMaster to save you the task of entering it all again.
CareMaster has a range of reports already included but if you require additional information, we offer a report design service. In addition, we can also design invoice layouts for you incorporating your logo or other graphics, and any text required so that pre-printed forms are not required.
We can provide on-site or on-line training tailored to your needs.
All users with a current support contract are entitled to technical support during office hours (Monday to Friday - 9.00am to 5.00pm excluding Bank Holidays). This can be by telephone or email or on-line. The support contract also entitles users to program updates as and when they become available.
On-line Support for